Digital world with no human left behind
It’s labor day. As we all take a step back and remember how important every human we work with is, let us share with you a story that could maybe give us a look at another perspective as we all try to evolve in this digital world.
Redundancy anxiety induced by expensive digital transformation
We had a conversation with one of our clients’ IT people last week and he raised a concern that seems to be a usual barrier for digital transformation: When the humans who actually work fear losing relevance in the organization. Even if the heads approve the solution, without actual change management, the humans who do the actual work tend to be less likely to cooperate due to the fear of becoming redundant because of automation. Leading to an assumed elimination of their position.
And of course, given these times where job security has become more important than ever (Especially for us in the middle and lower class), we understand how an organization’s digital transformation can induce anxiety to staff.
We were told of stories about how other organizations start doing layoffs after implementing expensive services. Since the organization needed to spend so much in acquiring a digital service, they felt the need to discontinue working with those who have roles they think are redundant. We think these situations could have be avoided if digital transformation is more affordable and accessible to more organizations.
We know, It could actually be kinda costly and time-consuming to pick services like ERP for business use here in the Philippines. But it’s good to try and prevent all the usual errors. Damages from failed implementations are highly critical. While some are not fortunate and even go bankrupt trying to implement solutions, other businesses survive. With no collateral damage. No human left behind.
Digital Transformation isn’t the next big thing anymore, it’s a basic need and basic needs should be more accessible.
With easier means to acquire these services, companies can still have enough resources to elevate their staff’s skills and go beyond their current roles.
Maybe there can always be enough space to grow every human within an organization in this digital world.
At the end of the day, no matter how digital everything goes, it’s still human solutions that actually help us achieve our goals.
We design for humans
We design as humans
We design with humans